University of Wisconsion - Eau Claire




Crisis Responder - Vicitm Services

30 hours

Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer Crisis Responders are volunteers for the Eau Claire County District Attorney's Office who provide on-scene services for victims of crime. They are on-call for 1 day/week, or 1 weekend/month, in which law enforcement can call them to the scene of a crime where a victim is in need of our services. Our services provide help to victims of all crimes including: Robbery's, Domestic Abuse, Sexual Assault's, Violent Crime, Homicides, and more. As a crisis responder, you will provide services such as emotional support, transportation, accompaniment to medical care, resource referral and legal knowledge on victim rights, restraining orders, compensation, and more.


What is the mission of the agency or organization?

Answer The 24/7 Crisis Response Volunteer Program at Eau Claire County aims to bridge the gap between the criminal justice system and victims. We are the legal system's entry level informants for victims who are entering the system, whose purpose is to make this process easier in a variety of ways.


What skills are required for this project? 

Answer Being a victim of a crime can be traumatic, no matter the severity of a crime. Due to this, crisis responders need to obtain certain skills to efficiently help a victim. These skills include: excellent communication skills, use debriefing and defusing techniques to stabilize victims, access immediate safety needs of victims, communicate effectively with victim and all associated agencies you will work with, ability to maintain absolute confidentiality, ability to maintain professional conduct in distressing situations for victims.


What are the objectives for the student learning and service?

Answer Learn how to efficiently communicate and assist people in times of crisis. Get first hand experience with the criminal justice system and obtain knowledge on the processes. Give back to the Eau Claire community by helping the people in it.


What are the availability requirements for the student?

Answer Volunteers must be able to be apart of the program for about a year, be on call for 1 night/week 4:30pm - 8am or 1 weekend/month, uphold 20 minute response time when paged by law enforcement, complete required training and pass background check before going on calls (the training hours will count for service learning hours), attend the monthly team meeting, occasional ride-along with police if requested, and maintain auto insurance.


Additional information (not required).

Answer Being a crisis responder can seem intriguing, daunting, or maybe both! It is OUR Job to make sure YOU are ready to take on whatever you encounter. The training required will provide you with the necessary knowledge and enable you to provide the best service you can to victims. So please, hurry! Victims are in need of your help.