University of Wisconsion - Eau Claire




Hospice Volunteering

30 hours

Supervisor: Cathy Barkovich
Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer At ProMedica/Heartland Hospice we depend on hospice volunteers to help us provide the love, respect and care to our patients and families in need. The hospice volunteer is part of a team approach . The primary goal of a hospice volunteer is to provide empathy and companionship to both the patient and their loved ones during difficult times. We invite you to join our team as a hospice volunteer. Hospice is a special kind of care designed to provide comfort care, as well as spiritual and emotional support for terminally ill patients. Hospice focuses on enhancing the quality of life, rather than the length of life. It neither hastens nor postpones death; it affirms life and acknowledges dying as a normal process.


What is the mission of the agency or organization?

Answer We believe that our mission is to enrich lives. That begins with every life we encounter: our employees, our patients, and those who love and care for them, the communities in which we operate, our stakeholders and those who are yet to become our customers.


What skills are required for this project? 

Answer Communication skills, especially listening, An understanding and acceptance of own feelings regarding death and dying( however direct experience with death and dying is not necessary), flexibility, reliability, initiative, compassion, observation skills, patience, cultural awareness, emotional and physical strength.


What are the objectives for the student learning and service?

Answer Objectives: 1.Relates the volunteer's roles and responsibilities to that of the entire hospice system. 2.Understands the hospice philosophy and demonstrates required skills to volunteer in the program 3. Completes and verbalizes knowledge of hospice volunteer educational material. 4. Completes and submits timely documentation 5.Communicates effectively with patients, families and other health care providers to promote customer satisfaction.


What are the availability requirements for the student?

Answer Provides own transportation. Has time in their schedule to honor their commitment and provide services on a regular basis. The amount of time may vary but most volunteer visits are 2-4x a month . Minimum time for visit is 1 hour.


Additional information (not required).

Answer Examples of volunteer activities: Helping with office support tasks at the agency and/or special projects. Running errands for patient and family. Staying with patient so family member can get a short rest. Reading, Playing Music/Games, Singing Watching TV, Talking, Taking patient outside if weather permits.