University of Wisconsion - Eau Claire




Digital Navigators

30 hours

Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer Access to high-speed internet is expanding rapidly across Eau Claire County, but there are many community members who still do not know how to use their cellphones, laptops, iPads, and other devices they have. After a brief training, students will work with community members to develop their digital skills in a 1-on-1 or small group setting.


What is the mission of the agency or organization?

Answer United Way of the Greater Chippewa Valley's mission is to improve lives and build stronger Chippewa Valley communities by bringing resources together to advance the common good.


What skills are required for this project? 

Answer Basic knowledge of cellphones and computers like: connecting a device to the internet, navigating phone apps, email, social media, Zoom/video call, privacy and security, etc. Most, if not all, college students have already developed a strong foundation of digital skills that can be used to participate in this project.


What are the objectives for the student learning and service?

Answer Teach community members how to use technology and build trusted relationships with residents from Eau Claire County. Students will gain valuable experience in teaching others, adapting to varying needs and perspectives, using patience and using a variety of communication tools to engage with residents.


What are the availability requirements for the student?

Answer Scheduling is flexible and based on student availability.


Additional information (not required).

Answer Digital Navigators is a part of a larger, newly-established Digital Equity & Inclusion Initiative at United Way of the Greater Chippewa Valley. This program seeks to bridge the digital divide in Eau Claire County by focusing on increasing digital skills training, devices, broadband access, and tech support for those in need. Service learning opportunities also exist for larger group digital skills trainings based on student interest.