University of Wisconsion - Eau Claire




Crisis Responser - Victim Services

30 hours

Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer The Eau Claire County District Attorneys Office has a 24/7 on call Crisis Response Program. The Crisis Response Volunteers Team is in need of more individuals to help serve victims of crime in the Eau Claire County community. The need for more victims services is vast. Crisis response helps closes the gap between victims and direct services. It also acts as a bridge to the criminal justice system and victim witness services.


What is the mission of the agency or organization?

Answer To provides services to victim and/or witnesses of traumatic, violent crimes within Eau Claire County by acting as a liaison within the community and other resources agencies to provide assistance with emotional, physical, and financial impact of crime. We aim to advocate for victims within the legal system to ensure that their rights under Chapter 950 and the Wisconsin Constitution are enforced and that they are treated with dignity and respect.


What skills are required for this project? 

Answer • Ability to communicate effectively, both orally and in writing, and establish good working relationships with victims, the general public, and all associated agencies with whom they come in contact. • Knowledge of and skill in crisis intervention techniques; ability to make assessments and respond appropriately in a crisis situation; ability to problem solve. • Ability to maintain professional conduct at all times, including dressing appropriately. • Ability to maintain absolute confidentiality.


What are the objectives for the student learning and service?

Answer • Learn and acquire the ability to perform trauma-informed care and crisis intervention to an individual going thorough a time of crisis. • Work closely with local law enforcement and community organizations to aid victims of crime • Be knowledgeable about the basic legal processes within the criminal justice system and be able to communicate this clearly to a victim of a crime. • Familiarize themselves with common local resources and services for victims of crime, and be able to refer proper resources to those in need.


What are the availability requirements for the student?

Answer • Volunteer a minimum of one weekend a month or one week day/week • Minimum 18 hours of training • Attend monthly meetings • Attend occasional law enforcement ride along or briefing • Volunteer for 1 holiday a year • At minimum, 1 year commitment to the program


Additional information (not required).

Answer This volunteer opportunity can be as much as you want it to be. In addition to crisis responding, we offer opportunities to attend court proceedings, meet with District Attorney staff and partake in many local events and/or tours of police departments, shelters and more. We want you to get the most out of your experience!