University of Wisconsion - Eau Claire




Museum Visitor Services Volunteer

30 hours

Community partner: Chippewa Valley Museums
Supervisor: Tim Hirsch
Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer Volunteer support is essential to create a sense of welcome for all museum visitors in the main building on our museum campus. Volunteers are expected to share accurate, factual information regarding both museum operations and the basic history of our region. During museum operating hours, Visitor Services Volunteers work under staff supervision to provide visitor services, which may include any of the following: Answer and direct phone calls, handle admissions and store transactions, keep areas tidy and welcoming to maximize visitor experiences. Between Memorial Day and Labor Day, Visitor Services Volunteers also provide visitor access to outer buildings on museum grounds.


What is the mission of the agency or organization?

Answer Chippewa Valley Museums connect people to our community and inspires curiosity by collecting, preserving, and sharing our region's historical and cultural resources.


What skills are required for this project? 

Answer -Speaking clearly on the phone and in person -Basic computer/tablet/internet skills -Basic cash handling -Attention to detail -Reliability -Timeliness


What are the objectives for the student learning and service?

Answer Service Learning Objectives for Visitor Services Volunteers: -Students will gain a basic understanding of Chippewa Valley Museum's mission and available resources -Students will learn three new ideas or facts regarding Chippewa Valley's history and culture -Students will have the opportunity to connect their major coursework to a 10-hr project meeting a museum need during the course of their Visitor Services Volunteer experience -Students will engage and connect with visitors, staff, and other volunteers comprising diverse backgrounds


What are the availability requirements for the student?

Answer Orientation and training is a 2hr commitment with flexible scheduling. Visitor Services Volunteers must be available during museum operating hours and must commit to a minimum of two hours per shift. Standard museum operating hours: Tues 5-8p, Wed- Sat 12-5p. The museum expands its operating days and hours between Memorial Day and Labor Day.


Additional information (not required).

Answer Please submit a volunteer interest form at to indicate when you are available and Tim Hirsch ( will respond within 10 days.