University of Wisconsion - Eau Claire




Blood Donor Ambassador

30 hours

Community partner: American Red Cross
Supervisor: Maggie Fischer
Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Every two seconds someone in the U.S. needs blood; meaning 21 million blood components are transfused each year in the U.S. Help the Red Cross ensure those that need lifesaving blood products are able to receive them.


What is the mission of the agency or organization?

Answer The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


What skills are required for this project? 

Answer Willingness to support the American Red Cross mission. Ability to display the utmost professionalism and communication skills. Extremely comfortable working with people from all walks of life. Ability to represent the American Red Cross to the community.


What are the objectives for the student learning and service?

Answer Welcome and greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process.Ensure blood donors have relevant information and that questions are answered. appropriately. Learn and share the Red Cross story, including the mission, vision, and values.Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support. Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed. Be available and committed to the volunteer schedule. Model excellent customer service behaviors. Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Set up and maintain cleanliness in Reception and Hospitality Areas. Punctual and dependable in arriving for assignment(s)


What are the availability requirements for the student?

Answer 3-6 hours per shift. Variable; preferred commitment 1 shift/month. Minimum of 6 month commitment. Weekend and Evening availability.


Additional information (not required).

Answer N/A