University of Wisconsion - Eau Claire




Friendly Visitor - Hospice Volunteer

30 hours

Community partner: Heartland Hospice
Supervisor: Missie Peterson
Beginning date:
Ending Date:

Service-Learning Proposal Description


Briefly describe the project and the community need to be addressed.

Answer Our volunteers are a vital part of our hospice care team and offer services such as friendly visits, companionship, support, respite, vigil, music, or pet visits to our patients and their families facing a terminal illness. Our patients reside in their own homes or residential care facilities throughout western Wisconsin. In the ever-changing climate of Covid-19, the availability of in-person visits may vary depending on a multitude of circumstances and cannot be guaranteed. Volunteers may be able to provide no contact visits such as running errands for patients and their families or making friendly visit phone calls to patients. Office Administrative tasks may also be available.


What is the mission of the agency or organization?

Answer The mission of Heartland Hospice is to enrich lives by providing high quality services to our patients and their families facing a life-limiting illness. We promise to care for the mind, body, and spirit in a way that is comforting and compassionate by serving our patients and their families with integrity and honesty.


What skills are required for this project? 

Answer Positive approach to life, maturity, empathy, flexibility, reliability, a sense of humor, willingness to help others and an enjoyment of being with them, ability and willingness to work as a team member, respect personal boundaries, and confidentiality.


What are the objectives for the student learning and service?

Answer Gain knowledge and experience of hospice, health care, and social services for those facing terminal illnesses.


What are the availability requirements for the student?

Answer 1-3 hours a week. Schedule is flexible, but patient visits are completed during daytime hours. Students can pursue 30 service learning hours in one semester or split the time between two semesters. Training time counts towards hours served.


Additional information (not required).

Answer Volunteers must complete an in-person interview, pass required federal and state background checks, provide 2 personal references, complete 14 hours of training and TB skin test (at no cost to the volunteer). For more information or, if interested in applying, please contact Missie Peterson at 715-214-2485 or at