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Proposal

Laptop Support to Students

30 hours


Community partner: UWEC College of Business
Supervisor: David Paul Nesvacil
Beginning date:
2017-09-05
Ending Date:
2018-05-19

Service-Learning Proposal Description

1.

Briefly describe the project and the community to be addressed.
Answer The College of Business requires all students to have access to bring a laptop to class when required to do so. This creates a significant need for technical help for students to get the required software installed, connect to the wireless campus network, and many other miscellaneous issues. The Laptop Support students are situated in the lobby area of Schneider Hall multiple times a week to provide this support free to students. Orientation and training is provided by the project supervisor.

2.

What is the mission of the agency or organization?
Answer The College of Business at UW-Eau Claire will provide undergraduate and graduate students with an excellent business education so they can help build an ethical and prosperous global economy. We will strive to develop in our students the communication, technology, and teamwork skills to lead beneficial change in a diverse business world. College of Business faculty and staff will maintain excellence in the classroom through the creation of discipline-based and teaching-related intellectual contributions. The Laptop Support to Students Service-Learning project will help fulfill this need.

3.

What skills are required for this project?
Answer Students must be technically proficient with Windows software troubleshooting and network access. Experience with Mac computers is a plus.

4.

What are the objectives for the student learning and service?
Answer Students will learn to use their technical and customer service skills to help those without the same level of knowledge. They will learn about the technical environment on campus, as well as trouble-shooting techniques and exposure to multiple operating systems including PCs and Macs.

5.

What are the availability requirements for the student?
Answer Hours vary by semester and are based around student class schedules.

6.

Additional information (not required).
Answer -